At Be1B, when we mention “Personal Data” in this notice, we’re referring to any information related to an identified or identifiable individual. This may include names or identification numbers.
This Privacy Policy applies to the personal data that BeoneB, O.Ü. its subsidiaries, and affiliates located in different locations (Be1B, we or us) collect through be1b.com and other websites , applications, products and services owned or controlled by Be1B.
At Be1B, we provide a Software-as-a-Service (SaaS) banking platform. Within this framework, our Customers usually function as data controllers for the Personal Data associated with them or uploaded into our systems, products, and applications by them or third parties during their use of our Services. Be1B typically operates as a data processor, adhering to relevant Service and/or data processing agreements (“Service Agreement/s”). For comprehensive insights, including the specific responsibilities of both the data controller and processor, please refer to the Agreements.
Your typical interaction with Be1B would occur as an individual affiliated with a Be1B Customer (or prospective Customer), Partner, or Service Provider. This notice aims to inform you about how we collect, use, disclose, and store Personal Data when you:
- Use our websites, including when you buy services as you go from our Hub.
- Register to receive emails about Be1B products, services, and events.
- Use any of our Services in any manner.
- Personal Data we collect
We collect and process some or all of the following Personal Data about you:
1. Your contact information
This includes the contact details you choose to share with us, such as your name, work email, job title, company name, and country.
Information about the use of our Services
We receive and store the Personal Data you provide us with when using our Services. For example, if you’re an authorised user of our Customer, you would need to provide us with personal details such as name, username, email address, and password to register at my.be1b.com and use all functionalities of our platform.
We may collect and store media, documents, or other information you provide to us. We also collect commercial information, such as records of purchased Services or information related to requests for demos. Additionally, we track user activity, including IP addresses, and performance metrics related to the use of our Services.
Your use of our websites and social media platforms
We collect and process details of your visits to our websites, your use of social media platforms, and other information collected through cookies and other tracking technology, including information that you view. We may also collect publicly available online information about you, including your social media profiles.
Our interactions with you
We maintain a record of our interactions with you, such as email exchanges with our support agents, any interactions you have with our employees or representatives, or any interactions with us or posts that mention us on social media.
Any information you choose to share with us
We may collect Personal Data that you choose to provide to us, such as through our “Contact us” online form or when you register for events. If you contact us through our websites, we’ll keep a record of our correspondence.
2. Cookies
At Be1B, we utilize cookies to provide you with a wide array of features and enhance the usability of our websites. Cookies are small files that are stored on your computer through your Internet browser. You have the option to adjust your Internet browser settings to prevent the storage of cookies on your computer. Furthermore, you can delete existing cookies at any time, including through automated processes.
3. Why we collect and use your Personal Data
By sharing Personal Data with us, you allow us to provide and improve our Services. Here’s how we may use your Personal Data:
To provide our products and Services
We process your Personal Data to provide our Services and fulfill our responsibilities under applicable Customer Service Agreements. This processing is generally necessary to execute our Service Agreement/s.
We may process Personal Data to assess the capacity requirements of our Services and to verify financial information provided to us.
If no Service Agreement/s are in place, we base the processing of your Personal Data on our legitimate interest in operating and administering our Services and providing you with requested content.
To provide customer support
When you request support, we may use Personal Data to investigate and resolve cases and communicate with you. This helps us fulfill your requests and communicate effectively.
To communicate with you
If you share your contact details with us, we’ll process Personal Data to register your details and contact you based on your request or consent.
If you consent to receive emails about Be1B products, Services, and events, we’ll process your Personal Data for marketing purposes.
If you interact with us on social media, we’ll process your Personal Data to respond to your requests and record the interaction.
To improve our Services and offerings
We collect customer feedback and conduct market research to analyse trends and track usage of and interactions with our websites and Services. This helps us continuously improve our customer experience and service offerings.
To present personalised ads and content
We process your Personal Data to conduct market research, provide personalised information, and tailor advertising based on your activities and preferences.
Promoting the security of our Services
We use your Personal Data to monitor usage, verify accounts, investigate suspicious activity, and enforce information security policies, promoting the security of our Services and protecting our rights and the rights of others.
To comply with legal obligations and for legal and administrative purposes
We process Personal Data to comply with legal and regulatory obligations, screen against fraud, and perform legal and administrative tasks.
4. Marketing
We may use Personal Data for marketing and promotional purposes, including sending updates, joint marketing offers, and tailored advertising. We’ll obtain appropriate consent and provide options to unsubscribe or opt out of further communication.
5. How do we share and disclose Personal Data to third parties?
We may disclose your Personal Data to third parties, including Service Providers, Partners, and event sponsors, for purposes outlined in this notice. We’ll obtain appropriate consent and ensure compliance with legal requirements.
Business transfers
We may choose to buy or sell assets and may share and/or transfer Customer information, including Personal Data, in connection with the evaluation of and entry into such transactions and based on our legitimate interests.
Also, if we or our assets are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Data may be one of the assets transferred to or acquired by a third party.
Be1B Affiliates
We may also share your Personal Data with Be1B Affiliates for purposes consistent with this Notice and based on our legitimate interests.
Government and regulatory bodies and other individuals, bodies and organisations
Under certain circumstances, we may be required to disclose Personal Data in response to valid requests by public authorities, based on our legitimate interests or legal obligations.
We may also disclose Personal Data to individuals, bodies and organisations for reasons of safety and security, to enable us to provide our Services and otherwise for legal and administrative purposes. Such individuals, bodies and organisations include law firms, accounting companies, consultants, banks, insurers, etc.
6. International Transfers of Personal Data
As a global company, Be1B may transfer Personal Data to different jurisdictions. We’re committed to maintaining appropriate measures to ensure the protection and security of your Personal Data.
7. Transmission, storage, and processing of your Personal Data securely
We maintain physical, electronic, and procedural safeguards to protect your Personal Data, complying with relevant data protection legislation.
Retention period
We will retain your Personal Data for as long as is necessary for the processing purpose(s) for which it was collected and any other permitted linked purpose (for example where we are required to retain Personal Data for longer than the purpose for which we originally collected it in order to comply with certain regulatory requirements). Our retention periods are based on business needs and your information that is no longer needed is either irreversibly anonymised (and the anonymised information will be retained) or securely destroyed.
8. Your privacy rights
You have rights regarding access, rectification, erasure, withdrawal of consent, restriction, portability, preventing processing, and profiling. We’ll assist you in exercising these rights.
9. Contacting us
If you have questions about your privacy rights or our measures to protect your Personal Data, contact our Data Protection Officer at:
Email: [email protected]
Address: Harju maakond, Tallinn, Kesklinna linnaosa, Rävala pst 2, 10145 Ava. Estonia
10. Changes to this Notice
We may update this notice to reflect changes in our Services or legal requirements. We’ll notify you of material changes, and you’re responsible for reviewing updates periodically.